{"id":462,"date":"2024-10-03T13:03:18","date_gmt":"2024-10-03T13:03:18","guid":{"rendered":"https:\/\/intrustsol.com\/courses\/how-to-conduct-difficult-conversations\/"},"modified":"2024-11-26T15:23:06","modified_gmt":"2024-11-26T15:23:06","slug":"difficult-conversations","status":"publish","type":"page","link":"https:\/\/intrustsol.com\/en\/courses\/difficult-conversations\/","title":{"rendered":"How to conduct difficult conversations?"},"content":{"rendered":"\n<div class=\"g-container l-gutenberg pt140 pb140\">\n<div class=\"g-training-intro bg-dark\"><div class=\"g-training-intro__container l-container\"><ama-row class=\"g-training-intro__title h2\"><ama-col col=\"6\" col-mobile=\"16\">Q\/A during the course:<\/ama-col><\/ama-row><ama-row class=\"g-training-intro__content\"><ama-col class=\"l-editor\" col=\"6\" offset=\"3\" col-mobile=\"16\" offset-mobile=\"0\"><ul>\n<li>What is a complicated conversation?<\/li>\n<li>How to form a plan for the conversation?<\/li>\n<li>How to inform the employee about the conversation?<\/li>\n<li>What are the biggest risks related to the complicated conversations?<\/li>\n<li>What kind of leading tools to apply during the conversation?<\/li>\n<\/ul><\/ama-col><ama-col class=\"l-editor\" col=\"6\" offset=\"1\" col-mobile=\"16\" offset-mobile=\"0\"><ul>\n<li>How to assess the possible reactions of the employee based on their personality?<\/li>\n<li>How to measure the effectiveness of the conversation?<\/li>\n<li>How to communicate the result of the conversation to the team?<\/li>\n<\/ul><\/ama-col><\/ama-row><\/div><\/div>\n<\/div>\n\n<div class=\"g-container l-gutenberg pb140\">\n<div class=\"g-mission\"><ama-row align-items=\"center\" class=\"l-container\"><ama-col col=\"9\" col-mobile=\"16\"><ama-row col=\"9\"><ama-col class=\"l-editor\" col=\"9\"><h2>As a result the participant:<\/h2><\/ama-col><ama-col class=\"l-editor\" col=\"6\" offset=\"3\" col-mobile=\"9\" offset-mobile=\"0\"><p>Feels emotionally self-confident during the preparation and conduct of the complicated conversation.<\/p>\n<p>Manages to set expectations and goals through the planning and assessment of the employees personality. Is capable to conduct complicated conversation objectively and empathetically. Will be able to communicate the result of the conversation to the team in a way that reduces the risk of extra tensions.<\/p>\n<\/ama-col><ama-col class=\"g-mission__image-1\" col=\"9\"><img decoding=\"async\" width=\"836\" height=\"381\" src=\"https:\/\/intrustsol.com\/wp-content\/uploads\/fly-images\/294\/people-taking-part-business-event-1-836x383-c.png\" alt=\"people-taking-part-business-event 1\" draggable=\"false\"\/><\/ama-col><\/ama-row><\/ama-col><ama-col class=\"g-mission__image-2 hide-mobile\" col=\"5\" offset=\"2\"><img decoding=\"async\" width=\"477\" height=\"382\" src=\"https:\/\/intrustsol.com\/wp-content\/uploads\/fly-images\/292\/business-consulting-meeting-working-close-up-hands-generative-ai-3-3-477x382-c.png\" alt=\"business-consulting-meeting-working-close-up-hands-generative-ai 3\" draggable=\"false\"\/><\/ama-col><\/ama-row><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Q\/A during the course: What is a complicated conversation? How to form a plan for the conversation? How to inform the\u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":446,"menu_order":17,"comment_status":"closed","ping_status":"closed","template":"template\/service-1.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-462","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/intrustsol.com\/en\/wp-json\/wp\/v2\/pages\/462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/intrustsol.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/intrustsol.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/intrustsol.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/intrustsol.com\/en\/wp-json\/wp\/v2\/comments?post=462"}],"version-history":[{"count":3,"href":"https:\/\/intrustsol.com\/en\/wp-json\/wp\/v2\/pages\/462\/revisions"}],"predecessor-version":[{"id":466,"href":"https:\/\/intrustsol.com\/en\/wp-json\/wp\/v2\/pages\/462\/revisions\/466"}],"up":[{"embeddable":true,"href":"https:\/\/intrustsol.com\/en\/wp-json\/wp\/v2\/pages\/446"}],"wp:attachment":[{"href":"https:\/\/intrustsol.com\/en\/wp-json\/wp\/v2\/media?parent=462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}