Integrity Trust Solutions (DKT Consult OÜ, “We”) aims to comply with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website www.intrustsol.com. By using our website, you agree that we collect and use your data in accordance with this privacy policy.
With this privacy policy, we aim to explain what data we collect, how we use it, and what your rights are to protect your data.
1. Principles of processing personal data
We respect the right of protection of personal data of every person and do our best to ensure that the personal data transmitted to us and collected by us are protected and kept confidential.
We process personal data legally, i.e., we will always have legal basis for processing personal data.
We establish clear objectives for processing personal data, notify of them in a relevant manner before processing, and process personal data for only these purposes.
We collect and process only the personal data which are relevant to the objective of processing personal data.
We adopt various measures (physical, technical, organizational) to protect personal data from unlawful or unauthorized destruction, loss, editing, disclosure, acquisition or unauthorized access.
When we process personal data on the basis of a person’s consent then the petition for consent is clearly distinguishable, clear and worded in an understandable manner. We notify and take it into account that every consent can always be withdrawn.
We regularly assess the risks related to processing personal data and apply relevant mitigation strategies to alleviate risks.
Due to requirements of the law, we may be obligated to disclose or allow access to personal data for official and supervisory institutions.
We may transmit personal data to our processor if this is necessary to achieve the purpose of processing personal data.
We require that our contractual partners act with care when processing personal data, avoid the unauthorised disclosure or improper use of personal data, and process personal data honestly and lawfully.
We will store personal data only as long as it is required pursuant to the law or the contract or necessary for our business. Upon expiry of storage, we delete personal data permanently.
Adherence to the terms and conditions of data protection is integrated into our daily activities, services and processes and our development process.
2. Personal data, legal basis for processing personal data
We process personal data in the course of our daily economic activities in line with the requirements of law in force in Estonia, incl. the EU General Data Protection Regulation (GDPR). Depending on the given relationship, we may be a controller or processor of personal data.
As a processor, we obtain personal data from contractual partners. As a controller, we receive personal data directly from the data subject (“You”).
The controller establishes the purposes and means of processing personal data. As processor, we process personal data according to the written instructions of a controller.
Your personal data may reach us in the following ways:
(1) When you browse the website www.intrustsol.com;
(2) When you contact us via phone, email, or by website;
(3) When you comment, like, or share a post on our social media account;
(4) When you subscribe to our newsletter;
(5) If you provide us with your data in another way.
3. Contents of personal data to be processed
We process, inter alia, the following personal data:
(1) personal information – such as first and last name, job title, date of birth, personal identification number, etc.;
(2) contact information – e.g., e-mail address, telephone numbers, post address, etc.
4. Purposes of processing personal data
We may process personal data, inter alia, for the following purposes:
(1) preparing and concluding a contract, performing a contract (incl. provision of service), exercising contractual rights and obligations, also for issuing invoices;
(2) exercising statutory rights and obligations;
(3) processing your inquiries and petitions, also identification of you by phone, message, or email;
(4) conducting satisfaction surveys and analyses of using the services and use of analysis results, incl. for marketing and development of our products and services;
(5) sharing information on our services, sharing our newsletters;
(6) advertising our products and services;
(7) maintenance, management, development, personalization, and expansion of our website;
(8) collection of statistics to provide better services and to understand and analyze the behavior of our website visitors;
(9) sending you information and requesting feedback about our services;
(10) prevention of fraud and protection of our website;
(11) allowing us to communicate with you via social media accounts;
(12) improving the quality of our services and providing more efficient browsing solutions;
(13) developing new services, or improving their functionality;
(14) offering services that may interest you based on your previous interests;
(15) for other purposes, such as data analysis, trend research, and evaluating the effectiveness of our advertising campaigns.
5. Log files
Our website www.intrustsol.com stores log files about its visitors. The information collected may include:
• type of device used;
• internet Protocol (IP) address;
• browser type;
• internet Service Provider (ISP);
• date and time of website visit;
• number of clicks on the entry and exit pages on the website.
The information in log files is used for trend analysis, website administration, tracking visitors activities, and gathering demographic information. The obtained information is not intended for, nor does it allow for, the identification of individuals.
6. Cookies
When visiting our website, you can consent to the use of cookies, notified by a text displayed upon initial visit to our website. Cookies are small data files saved by our website in your device. We use session and persistent cookies. There are three types of session cookies:
Essential cookies – these allow you to access various parts of our website and are saved on your device while you visit the site. These cookies are crucial to the functioning of the website and cannot be switched off. Essential cookies are installed depending on your activities on the website, such as filling in forms. We process personal data using necessary cookies based on our justified interest.
Necessary cookies, including marketing and analytics – these allow us to count visits to the website and origin of traffic, analyse your movements on the website in order for us to measure and improve the capacity of the site. These cookies also allow us to be aware of your preferences of content on the website, allowing to provide the most relevant information on our products and services, improve the quality of our targeted marketing and improve user experience on the site. These cookies are forwarded to the social media channel in certain cases. We process personal data using analytical cookies based on our justified interest.
You may visit our website without consenting to cookies, by changing the privacy settings of your own browser. You can also delete cookies saved in your device so far. At the same time, all functions of the website may not work with prohibited or restricted cookies.
7. Your rights regarding personal data
You have the following rights regarding your personal data:
(1) The right to review personal data – You have the right to know which personal data we store about you and how we process them, incl. the right to know the purpose processing, persons to whom personal data are disclosed, information on making automatised decisions and the right to request copies of personal data.
(2) The right to amend personal data – You have the right to request that insufficient, incomplete and untrue personal data be amended.
(3) The right to withdraw consent to process personal data – You have the right to withdraw your consent to us processing personal data at any time. Please keep in mind that the withdrawal of consent does not impact the legality of processing which took place on the basis of the consent before the withdrawal.
(4) The right to deletion of personal data (“the right to be forgotten”) – You have the right to request that we delete your personal data (e.g., if you withdraw consent to processing of personal data or if personal data are no longer needed for the purpose for which they were collected). We have the right to refuse to delete personal data if processing of personal data is necessary to perform our legal obligation, exercise the right to freedom of speech and information, prepare, submit and defend legal claims, or in public interests.
(5) Right to restrict processing – In certain cases, you have the right to prohibit or restrict the processing of your personal data for a certain period of time (e.g., if you have objected to data processing).
(6) Right to object – You have the right to object to the processing of your personal data if the processing of your data is carried out based on our justified interest or public interest.
(7) Right to transfer of data – If the processing of your personal data is based on your consent and personal data are processed automatically, then you have the right to obtain personal data concerning you, which you have submitted to us as controller, in a structured, generally used format and machine-readable form, and you have the right to forward personal data to another controller. You also have the right to request that we forward personal data directly to another controller if this is technically viable.
(8) Submitting a complaint. You have the right to submit a complaint against us regarding the processing of personal data to the Data Protection Inspectorate (www.aki.ee).
8. Safety of personal data
• Safety measures applied
We adopt various measures (physical, technical, organisational) to protect personal data from unlawful or unauthorised editing, disclosure, acquisition, destruction, loss or unauthorised access.
• Reporting and processing violations
If you have any information regarding an actual or suspected violation, please report this to us immediately at nfo@intrustsol.com.
9. Disclosing personal data
Please keep in mind that due to requirements of the law, we may be obligated to disclose or allow access to your personal data for official and supervisory institutions.
We will disclose your personal data to persons in the same group as us, as well as persons who are legally entitled to receive personal data.
If we conclude a contract with a processor for processing personal data then we ensure the presence of suitable contractual measures to protect personal data.
We may share your data with our partner companies, requiring them to comply with this privacy policy. Affiliate companies include our partners or companies owned by us.
10. Storing personal data
We store personal data as long as it is mandatory or permitted according to the law or necessary to achieve the objectives specified in the terms and conditions of data protection.
After the expiry of the term of storing personal data, we will delete personal data for good.
11. Updating the terms and conditions of data protection
We may update the terms and conditions of data protection from time to time. The currently valid terms and conditions of data protection are available on our website.
Last updated 25/10/2024